Customer Relationship Management

2 weeks ago

Delhi NCR Delhi, India beBeeAdoption Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a proactive and people-oriented specialist to support user adoption, ensure effective usage of CRM tools, and drive continuous improvement across the organization.

Key Responsibilities:
  • User Onboarding & Training
  • Facilitate training sessions for new users
  • Create user manuals and guides
  • Ensure smooth onboarding to CRM platforms
About Us

As a forward-thinking organization, we value innovation and collaboration. Our team is dedicated to driving success through cutting-edge technology and exceptional customer service.

What We Offer
  • Ongoing Support & Troubleshooting
  • Serve as the first point of contact for CRM-related queries
  • Troubleshoot user issues and liaise with technical teams
Career Advancement

We believe in investing in our employees' growth and development. With opportunities for professional advancement, you'll have the chance to expand your skills and take on new challenges.

Monitoring & Reporting
  • Track CRM usage metrics
  • Generate reports to identify adoption gaps and user engagement
Process Optimization
  • Analyze workflows and suggest improvements
  • Collaborate with business units to align CRM usage with business goals

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