Data Science Leader for Global Customer Support
3 weeks ago
Company Overview
GSI Electronics Inc is a leading technology company that is committed to bringing agriculture into the future. We are passionate about innovation and our farmers.
Salary
The estimated annual salary for this position is $140,000 - $160,000 based on industry standards and comparable positions in the area.
Job Description
The Manager Customer Support Analytics will lead the execution of cutting-edge advanced data science and analytics initiatives for the Global Customer Support team. This role requires a skilled data analyst and machine learning manager who can transform raw data into actionable insights and predictive models that drive business decisions.
This position involves managing a team of analytics professionals solving different use cases to provide value for different business units within the Customer Support organization. The ideal candidate will have a strong background in planning and executing projects with data analysis, machine learning, and data engineering.
Required Skills and Qualifications
- A minimum of 8+ years of professional experience in Data Analytics field
- 8+ years of experience in working on AI/ML projects and similar use cases for Automotive and/or FMCG, B2C organizations in Sales, Marketing or Pricing domains
- 8+ years of experience in Analytical software/language skills (Python, R, SQL, SAS)
- 5+ years of Proficiency in AI centric libraries like Tensorflow, Keras and Pytorch
- 5+ years of experience Distributed big data processing frameworks (Spark, Hadoop)
- 5+ years of experience in working with Cloud Technologies (AWS or GCP or Azure)
- At least one Certifications in AWS Cloud Engineering or AWS Data Services or AWS Cloud Practitioner or AWS Certified Data Engineer or related/equivalent MOOCs in Machine Learning area
- 10+ years as a Project, Program or Product Management with experience leading global initiatives
- Strong communication / interpersonal skills, capable of interacting with multiple levels of IT and business management; effective working relationship with the business to ensure business requirements are accurately captured agreed, accepted and implemented
Benefits
- GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique
- ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.
- POSITIVE IMPACT – Make it personal and help us feed the world.
- INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm.
- MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work option
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