Customer Success Strategist

3 days ago


Cochin, Kerala, India beBeeSuccess Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

The ideal candidate will have a deep understanding of customer success and be able to drive growth through strategic planning, team leadership, and exceptional customer engagement.

  • Develop a comprehensive understanding of our customers' businesses and identify opportunities for growth.
  • Lead a team of Customer Success Managers to achieve customer success goals and objectives.
  • Collaborate with customers to develop and implement customized solutions that meet their marketing needs.
  • Evaluate customer engagement performance and identify areas for improvement.
  • Communicate effectively with cross-functional teams to ensure seamless execution of customer initiatives.
Required Skills and Qualifications
  • MBA in Marketing or related field (preferred).
  • 9-12 years of experience in CRM or Customer Success.
  • Strong project management skills and ability to prioritize multiple tasks.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
About Us

We are a leading provider of AI/ML-powered customer engagement and experience platforms. Our mission is to help B2C brands increase engagement, conversions, revenue, and retention through personalized experiences.



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