Customer Success Professional

2 days ago

Cochin, Kerala, India beBeeCandidateSuccess Full time ₹ 2,10,000 - ₹ 43,50,000

We are seeking a highly motivated and detail-oriented professional to join our team. As a key member of our candidate success group, you will play a crucial role in managing candidate communications, verifying documentation, and ensuring that all candidate interactions are handled with professionalism and empathy.

About the Position:

This is a full-time internship opportunity where you will work closely with our cross-functional teams to address candidate needs and enhance the overall experience. Your responsibilities will include:

  • Be a candidate champion, addressing inquiries and resolving issues via email or chat.
  • Review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • Educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
  • Document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.

What We're Looking For:

We are looking for an individual who possesses excellent written and verbal communication skills, a basic understanding of customer support and/or candidate management, and the ability to work independently and as part of a team. If you are a self-motivated and proactive individual who is eager to learn and grow, we encourage you to apply for this exciting opportunity.

Responsibilities and Requirements:

  • Strong written and verbal communication skills.
  • Basic understanding of customer support and/or candidate management.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

Please Note:

This is a 9-month full-time internship opportunity. You should be available to work 9 hours a day, 6 days a week (Monday-Saturday). There may be times when you'll need to work night shifts or Sundays, but this is not a regular requirement. You will be compensated fairly for your extra efforts when necessary.

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