Lead CRM Strategist

2 weeks ago

Coimbatore, Tamil Nadu, India beBeeAssistantManager Full time ₹ 1,80,00,000 - ₹ 2,30,00,000
Key Role: Assistant Manager

About the Role:

We are looking for a skilled Assistant Manager to lead the development and execution of customer relationship management (CRM) strategies.

This involves creating and implementing CRM journeys and automations to enhance customer conversion and promotional communications across various business lines.

The successful candidate will collaborate with cross-functional teams to deliver campaign objectives, innovate new campaign types, and optimize deliverability.

Responsibilities:

  • Leverage CRM expertise to drive business growth and improve customer experiences
  • Develop and execute comprehensive CRM strategies, including journey mapping and automation
  • Collaborate with stakeholders to deliver high-impact campaigns and drive results
  • Analyze data to identify opportunities for improvement and develop targeted solutions

Requirements:

  • Minimum 3-4 years of experience in CRM campaigns, preferably on SFMC platform
  • Proven track record of driving business growth through innovative CRM strategies
  • Excellent communication and project management skills
  • Able to work effectively in fast-paced environments and meet tight deadlines

What We Offer:

As a valued member of our team, you can expect a dynamic and supportive work environment that fosters growth and collaboration.

We are committed to providing ongoing training and development opportunities to help you excel in your role.

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