Customer Relationship Manager
2 weeks ago
Company Overview:
GoodVibes Placement Services is a reputable recruitment and outsourcing firm dedicated to reducing unemployment in India.
Job Overview:
We are seeking a Customer Relationship Executive to build and maintain strong relationships with our clients, ensuring their satisfaction and addressing any concerns or issues they may have.
Key Responsibilities:
- Act as the main point of contact between the company and clients, providing excellent customer service and addressing client needs and concerns.
- Understand client requirements and provide appropriate solutions to meet their expectations.
- Maintain accurate records of client interactions and transactions.
- Coordinate with internal teams to ensure timely delivery of services.
- Handle and resolve client complaints or issues in a professional and timely manner.
- Stay up-to-date with industry trends and developments to provide valuable insights to clients.
- Collaborate with the sales team to identify opportunities for upselling or cross-selling.
Requirements:
- Graduate candidates required.
- Excellent communication skills.
- Freshers or experienced candidates with a strong background in customer relationship management.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
Benefits:
- Fresher: 14,500 CTC
- Experienced: 20,800 CTC
- Location: Indore
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and development.
- A competitive salary and benefits package.
- Recognition and rewards for outstanding performance.
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