Customer Relationship Officer

2 weeks ago


Indore, Madhya Pradesh, India CAREER RACCOON Full time

Job Title: Customer Relationship Executive

Job Summary: We are seeking a skilled Customer Relationship Executive to join our team at CAREER RACCOON. This role involves building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities:

  • Develop and maintain relationships with existing clients to ensure high levels of customer satisfaction and loyalty.
  • Identify new business opportunities and develop strategies to grow existing relationships.
  • Work closely with the sales and marketing teams to ensure alignment and effective communication.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Collaborate with internal stakeholders to develop and implement sales strategies and tactics.

Requirements:

  • Graduation is required.
  • 0 to 2+ years of work experience.
  • Ability to work in a rotational shift schedule.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.

What We Offer:

  • Competitive salary ranging from 1.75 LPA to 2.50 LPA.
  • Variable bonus of up to 27% of CTC.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

Interview Process:

  • Two rounds of interviews: HR Round and Operations Round.
  • Virtual interviews will be conducted until the site is fully functional.


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