Global Program Operations Specialist

1 week ago

Kannur, Kerala, India beBeeCoordinator Full time ₹ 80,00,000 - ₹ 1,50,00,000

About the Opportunity:

Emeritus seeks a skilled Program Coordinator to support learners in the LATAM region, ensuring seamless program delivery. The ideal candidate will possess superior written and verbal Spanish/Portuguese skills, flexibility to work in night shifts, and excellent communication abilities across multiple channels.

Key Responsibilities:
  • Learner Support: Provide timely and accurate resolutions to learner inquiries, addressing concerns related to extension requests, assignment submissions, grading, and certificate issuance processes.
  • Stakeholder Collaboration: Coordinate with internal teams to manage program timelines, address learner concerns efficiently, and implement process improvements to enhance learner experience.
  • Quality Control: Ensure all communications meet quality standards and brand guidelines, staying updated on programs and partnerships to support learners effectively.
  • Enrollment & Application Management: Process applications, ensure eligibility, and maintain timely admissions workflows.
  • Participant Support: Handle inquiries related to enrollment, payments, refunds, deferments, course access, and certificates across various channels.
  • Cross-Functional Coordination: Collaborate with Marketing, Finance, Sales, and Program Support teams to address participant issues effectively.
Requirements:
  • Language Skills: Exceptional Spanish/Portuguese and English communication skills are mandatory.
  • Work Flexibility: Willingness to work night shifts and manage all communication channels.
  • Education: Bachelor's degree preferred.
  • Customer Support Experience: Prior experience in customer service or learner support roles.
  • Tech-Savvy: Familiarity with LMS, digital learning tools, or CRM platforms is a plus.
  • Adaptability: Ability to thrive in a fast-paced environment and adapt to evolving processes.
  • Organizational Skills: Strong multitasking ability and attention to detail.

This role offers a unique opportunity to make a meaningful impact by supporting learners globally while working in a collaborative, inclusive, and growth-oriented environment.

  • Global IT Program Management Specialist

    1 week ago

    Kannur, Kerala, India beBeeProgram Full time ₹ 13,50,000 - ₹ 23,16,000

    Job Description:We are seeking a Program Manager to drive governance, planning, and delivery excellence across global IT programs for a services environment.You'll standardize processes, own reporting, align stakeholders across regions, and help mature our portfolio discipline.Experience handling global IT/professional services programs is mandatory; PMP is...

  • Program Engagement Specialist

    1 week ago

    Kannur, Kerala, India beBeeEngagement Full time ₹ 40,00,000 - ₹ 60,00,000

    Job Title: Program Engagement SpecialistWe are seeking a highly motivated and organized individual to join our team as a Program Engagement Specialist. The successful candidate will be responsible for planning, executing, and managing strategic school engagement programs in collaboration with partner schools.Key Responsibilities:Plan and execute strategic...

  • Program Support Specialist

    2 weeks ago

    Kannur, Kerala, India beBeeProgram Full time ₹ 45,00,000

    Job Title: Program Support Specialist Job Description:We are seeking a detail-oriented and analytical individual to support the execution of our programs. As a Program Support Specialist, you will be responsible for coordinating with internal teams, faculty, and external partners to ensure timely delivery and a great learner experience.Main...

  • Global Security Operations Coordinator

    7 days ago

    Kannur, Kerala, India beBeeSecurity Full time ₹ 80,00,000 - ₹ 1,00,00,000

    Max Security, a global risk management organization, is seeking a highly skilled Travel Security Specialist to join their 24/7 team. This individual will be responsible for providing security solutions for Fortune 500 employees and executives worldwide, ensuring their safety and business continuity.The ideal candidate will support the coordination of...

  • Program Development Specialist

    6 days ago

    Kannur, Kerala, India beBeedevelopment Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Overview:We are seeking a highly skilled and experienced Program Development Specialist to join our team. The successful candidate will be responsible for planning, implementing, and monitoring quality support programs in assigned locations.Main Responsibilities:Develop, implement, and monitor program strategies that align with organizational...

  • Global Compensation Specialist

    1 week ago

    Kannur, Kerala, India beBeeBenefits Full time ₹ 17,50,000 - ₹ 25,00,000

    Compensation and Benefits ProfessionalAbout Us:We are a market leader in enabling organizations build, manage and scale global teams through Global Capability Centers. Our full life-cycle services include GCC design, setup and enabling operations.Our experience spans across industries including retail, banking, insurance, travel & transportation, and...

  • Program Optimizer

    6 days ago

    Kannur, Kerala, India beBeeWorkforce Full time ₹ 8,00,000 - ₹ 15,00,000

    Workforce Optimization SpecialistThe role of a Workforce Optimization Specialist is crucial in streamlining workforce management processes and ensuring operational efficiency.Audit and Compliance: Regular audits are conducted to ensure compliance with client requirements and internal standards.Requirement Management: Client requirements are documented and...

  • Statistical Programming Specialist

    3 days ago

    Kannur, Kerala, India beBeeStatistical Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Statistical Programming SpecialistWe are seeking a highly skilled and experienced Statistical Programming Specialist to join our team.About the Role:This is an exciting opportunity for a talented individual to work on complex projects, providing hands-on support for project completion. The successful candidate will be responsible for ensuring...

  • Leading Global Growth

    4 days ago

    Kannur, Kerala, India beBeeGlobalExpansion Full time ₹ 12,00,000 - ₹ 15,00,000

    Global Expansion SpecialistWe're seeking an experienced professional to drive our global growth and expansion into new marketplaces.This seasoned role requires knowledge of global beauty compliance & marketplace launches. You will work closely with the founder on strategy and execution.Your key responsibilities include:Launching our products in new global...

  • Global Telecommunications Specialist

    2 days ago

    Kannur, Kerala, India beBeeTelecommunications Full time US$ 90,000 - US$ 1,20,000

    We are seeking a seasoned Telecommunications Specialist to join our international team. This role involves delivering high-quality network solutions and providing expert support to clients worldwide.Troubleshoot and resolve complex issues with GTD-5 switches, requiring 5+ years' experienceDeliver Tier 3 telephony and hardware support, including fault...