
Site Operations Specialist
1 week ago
**Job Title:** Senior Site Reliability Engineer
">- Build high-quality products with reliability standards, ensuring system resilience and scalability.
- Set up and operate observability tools across multiple cloud providers, incorporating AI-powered anomaly detection to enhance monitoring.
- Assist development teams in defining service level objectives (SLOs) and service level indicators (SLIs), optimizing alerting signals with machine learning (ML)-based noise reduction techniques.
- Use Go, Python, or Terraform to automate operational tasks and build self-healing mechanisms.
- Manage and administer Grafana, Prometheus, Loki, and other observability tools, integrating predictive analytics where beneficial.
- Troubleshoot and support production environments, using AI-assisted diagnostics where applicable for faster root cause identification.
- Automate incident response workflows, leveraging AIOps to reduce manual toil and improve mean time to recovery (MTTR).
**Required Skills and Qualifications:
- Minimum of 5 years experience in a SaaS environment.
- Bachelor's degree or equivalent experience.
- Ability to participate in an on-call rotation.
- Strong understanding of networking (OSI model, TCP/IP, DNS), particularly in cloud environments.
- Experience with Linux administration, security hardening, and performance tuning.
- Passion for troubleshooting distributed systems and software failures.
- Deep understanding of observability principles, including log analysis, tracing, and metrics correlation.
- Strong background in infrastructure as code (Terraform, Pulumi) and container orchestration (Kubernetes, ECS, Nomad).
- Interest in AI-powered automation, including AIOps tools, ML-based alert tuning, and predictive maintenance.
- Experience with Observability tools like Prometheus, Grafana, or OpenTelemetry with ML-based anomaly detection is a plus.
- Excellent technical writing skills for documenting architectures, processes, and automation workflows.
**What We Offer:
A dynamic work environment that values innovation, collaboration, and continuous learning.
Opportunities for professional growth and development in a rapidly evolving field.
A team-oriented culture that prioritizes open communication, mutual respect, and camaraderie.
A competitive compensation package that reflects individual contributions and achievements.
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