Expert ServiceNow Architect

4 days ago

Mount Abu, Rajasthan, India beBeeService Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

ServiceNow Design Expert

We are seeking a highly skilled ServiceNow expert to lead our team in designing and implementing cutting-edge solutions.

  • Main Responsibilities:
  • Engage with stakeholders to understand user requirements and determine the best approach
  • Design and develop ServiceNow applications, focusing on out-of-the-box functionality and configuration
  • Provide guidance on application UIs and workflows
  • Demonstrate expertise in application modules, creating custom reports and dashboards
  • Collaborate with other experts to ensure effective development and implementation
  • Maintain consistency in code alignment across instances and ensure clean code in update sets
  • Proactively identify system deficiencies and provide solutions to remediate
  • E nsure that configurations are consistent across development, testing, and production environments

Requirements:

  • 6+ years of experience working in a design and development role for a ServiceNow Platform
  • 2+ years of experience as a ServiceNow administrator
  • Experience in transitioning technology from locally focused to centralized technology service organization
  • Experience with ITSM functions and modules within ServiceNow
  • Understanding of RESTful Web Service and APIs
  • IT and Security management best practice (ITIL, COBIT, ISO standards)
  • Experience developing workflows and supporting service technology teams
  • Experience in developing solutions in JavaScript and GlideRecord

Preferred Qualifications:

  • ITIL Foundations Certification
  • ServiceNow Developer Certification(s)

Essential Skills:

  • Conceptual skills
  • Ability to articulate and document business outcomes
  • Ability to remove ambiguity from requirements
  • Service orientation with a focus on quality and customer satisfaction
  • Unit and regression testing
  • Troubleshooting and Diagnostics
  • Communication skills (verbal and written)

Education:

Bachelors degree

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