Global Learning Event Manager

4 weeks ago

Delhi, Delhi, India GP Strategies Corporation Full time

We are seeking a Senior Learning Events Coordinator to join our team at GP Strategies Corporation, one of the world's leading talent transformation providers. Our company delivers award-winning learning and development solutions, helping organizations transform through their people and achieve meaningful change.

As a Senior Learning Events Coordinator, you will play a pivotal role in managing administrative tasks and coordinating the life cycle of learning and training events for our global clients. This position involves close collaboration with key internal and client stakeholders to ensure full understanding of objectives, scope, and scale of the learning and training events we support.

Your responsibilities will encompass working from a given brief, securing suitable venues, managing event agendas, managing event operations, ensuring seamless event coordination on the day, as well as analyzing and implementing feedback after the event has concluded.

To excel in this role, you will need to develop a deep understanding of both our internal operations and our client's businesses. You should exhibit confidence, possess excellent prioritization skills to manage a diverse workload, project a professional image, and demonstrate impeccable written and verbal communication abilities.

This position may also require occasional travel and attendance at evening events. Reporting To : Regional Learning Program Manager.

Key Responsibilities
  • Understand the unique requirements for each event.
  • Build relationships with external stakeholders and seek external input into decision-making processes.
  • Support the development / management of event budgets and efficiently planning events within said budget and within tight time constraints.
  • Allocate and monitor work to achieve deadlines stipulated by the client in order to deliver the program objectives.
  • Manage the booking of venues, coordinating AV support, catering, and conference services.
  • Manage speaker arrangements and agenda sessions.
  • Manage and communicate with internal stakeholder, client stakeholders, and external vendors, to a Senior Executive level.
  • Manage various event operations, such as communication, travel support, and roster management.
  • Handle learner inquiries via phone or email, managing escalations as per service level agreements, and suggest improvements as needed.
  • Effectively communicate event handovers, including all important and relevant information.
  • Moderate / support the delivery of both virtual and onsite events.
  • Oversee event proceedings and promptly addressing any issues that may arise.
  • Support or deputise the Regional Learning Program Manager.
  • Delegation of administrative tasks to Learning Events Coordinator's where necessary.
  • Evaluate the success of events and submitting comprehensive impact reports.

The estimated salary for this position is around $60,000 - $80,000 per year, depending on location and experience. If you have previous budget management experience, ability to make appropriate financial and customer service decisions, experience of working in a global capacity (across regions / time zones), previous administration experience (minimum 4 years), previous project management capabilities (status updates, risk identification etc.), proven experience of onsite event coordination and support, experience with Teams or Zoom, Advance knowledge of Microsoft Office, Proven effective communication skills, including verbal and written, Excellent organizational skills with a customer focused approach, Teamwork experience, including virtual teams, Ability to prioritise and manage a range of tasks simultaneously, Efficient and organised with strong attention to detail, then we encourage you to apply for this exciting opportunity.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that only shortlisted candidates will be contacted for an interview.

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