Order Management System Developer

1 day ago

Guntur, Andhra Pradesh, India beBeeServicenowDeveloper Full time ₹ 15,00,000 - ₹ 20,00,000
ServiceNow Developer for Order Management

We are seeking an experienced ServiceNow developer with a focus on the Order Management for Telecom (OMT) module. In this role, you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet telecom order management needs.

Your key responsibilities will include collaborating with cross-functional teams to gather and analyze requirements, developing ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications, configuring and customizing Order Management modules, integrating ServiceNow with third-party systems, and supporting UAT, defect fixing, and performance tuning for order management processes.

  • Key Responsibilities:
  • Design, develop, and implement solutions on the ServiceNow platform, specifically in the Order Management for Telecom (OMT) module.
  • Collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements.
  • Develop ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs.
  • Configure and customize Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows.
  • Integrate ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments.
  • Support UAT, defect fixing, and performance tuning for order management processes.

Required Skills and Qualifications:

  • Hands-on development experience in ServiceNow platform.
  • Strong knowledge of ServiceNow Order Management for Telecom (OMT) module.
  • Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage.
  • Proficient in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal.
  • Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment.
  • Ability to write technical documentation, design documents, and deployment guides.
  • Experience in working in Agile/DevOps environments.

Benefits and What We Offer:

We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and professional development.

About Us:

We are a company that values innovation, collaboration, and customer satisfaction.

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