Senior Business Operations Specialist

1 week ago

Dindigul, Tamil Nadu, India beBeeOperational Full time ₹ 15,00,000 - ₹ 20,00,000
Job Description:

About our organization we are a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.

We have 45,000 employees serving more than 140 countries and markets.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.

Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance.

We unlock potential together with our colleagues in various roles across different functions.

This role is focused on delivering excellent client service across varied processes & stakeholders

Key responsibilities include ensuring operational activities are delivered per agreed service level agreements managing workflow handling escalations proactively engaging resources to address issues and effectively delegating workload across the leadership team.

The successful candidate will contribute to the creation of the short and long-term Business Unit (BU) strategy in collaboration with relevant stakeholders and execute agreed strategies

They will also develop effective succession planning for oneself and all critical roles within the team.

  • Focusing on Clients
  • Working in Teams
  • Driving Excellence
  • Fostering Innovation
  • Influencing Stakeholders
  • Developing Talent
  • Adapting to Change
Required Skills and Qualifications:

Qualification: Any Graduate or Postgraduate

Broad operations expertise which encompasses coordinating with diverse logistical functions such as Operations IT Compliance and Enterprise Risk Management.

Critical thought process analytical & strategic skills

  • Proven track record of providing excellent levels of client service
  • Knowledge and experience in organizational effectiveness and operations management including the implementation of best practices
  • Preferably experienced in conducting transitions / knowledge transfer activities
  • Technology proficient with prior experience in RPA/NON-RPA automation Process/Solution design & business development/transformation preferred
Benefits:

We offer a variety of benefits to support your professional and personal well-being.

You will be working in a dynamic environment where you can grow and develop your skills.

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