Automotive Customer Liaison Specialist

2 days ago


Cochin, Kerala, India beBeeServiceAdvisor Full time ₹ 5,00,000 - ₹ 8,00,000
Service Advisor Role

We are seeking a customer-focused Service Advisor to serve as the primary point of contact between our customers and workshop team. The ideal candidate will possess excellent communication skills, a passion for cars, and strong organizational ability to manage service schedules, customer follow-ups, and service documentation.

The successful applicant will be responsible for:

  • Providing accurate service estimates and timelines to customers
  • Coordinating between customers and technical teams to ensure smooth service delivery
  • Following up with customers on service progress and post-service satisfaction
  • Maintaining accurate service records and managing appointments
  • Promoting additional services and genuine spare parts when appropriate

Requirements include a minimum of 2+ years experience in an automotive service advisory role or customer service in the automotive industry, as well as a good understanding of German premium car brands (BMW, Mercedes, Porsche, Mini Cooper). A passion for automobiles and eagerness to learn are also essential.

This is an exceptional opportunity to work in a professional, growth-oriented environment with the chance to engage with premium automotive clients. Our competitive salary and career growth potential make this a compelling choice for those looking to take their career to the next level.



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