Talent Acquisition Specialist

This is a key role that will play a crucial part in driving business success by effectively managing the workforce. The successful candidate will be responsible for overseeing talent acquisition, training and development, performance management, employee engagement and relations, policy compliance, compensation and payroll, as well as HR systems and reporting.

The ideal candidate will have experience in developing end-to-end recruitment strategies tailored to meet the needs of the organization. This includes identifying staffing needs, cultivating a robust talent pipeline, and partnering with store leadership to ensure timely and effective hiring processes.

• Develop comprehensive recruitment strategies to attract top talent
• Partner with store leadership to identify staffing needs and develop plans to address them

Training & Development

The Human Resources Manager will be responsible for designing and facilitating training programs focused on product knowledge, customer interaction, and brand storytelling. This will include conducting onboarding programs, establishing a culture of continuous learning, and providing ongoing support to employees.

• Design and deliver training programs to enhance employee skills and knowledge
• Conduct regular check-ins and coaching sessions to ensure employee growth and development

Performance Management

The Human Resources Manager will oversee the implementation of performance appraisal systems, ensuring that employee goals are aligned with business objectives. This will include conducting regular reviews, providing feedback and coaching, and supporting leaders in building high-performing teams.

• Implement performance appraisal systems to drive business results
• Conduct regular reviews and provide feedback and coaching to employees

Employee Engagement & Relations

The Human Resources Manager will foster a positive work environment by promoting employee recognition, cultural events, and wellness initiatives. This will include resolving interpersonal issues, championing employee engagement, and providing ongoing support to employees.

• Develop and implement employee recognition and rewards programs
• Champion cultural events and wellness initiatives to promote employee well-being

Policy Compliance & Governance

The Human Resources Manager will ensure full compliance with all applicable labor regulations, industry standards, and internal policies. This will include revising HR policies, ensuring accurate record-keeping, and maintaining confidentiality.

• Ensure compliance with all applicable laws and regulations
• Revise HR policies and procedures as needed

Compensation, Payroll & Benefits

The Human Resources Manager will oversee payroll and benefits administration, including designing incentive programs, benchmarking compensation, and monitoring HR metrics.

• Oversee payroll and benefits administration
• Design and implement incentive programs to drive business results

HR Systems, Reporting & Analytics

The Human Resources Manager will manage HR records and reporting through digital systems, monitor HR metrics, and present strategic insights to management.

• Manage HR records and reporting through digital systems
• Monitor HR metrics and present strategic insights to management

• Strong grasp of the cultural, operational, and consumer nuances of South jewellery retail
• Excellent interpersonal and leadership capabilities with high emotional intelligence
• Ability to balance traditional brand values with modern HR practices
• Hands-on experience managing staff across multiple showrooms or locations
• Proficiency in HRMS, attendance systems, and Microsoft Office Suite

• Master's Degree in Human Resource Management, Business Administration, or a relevant field
• Certifications in HR strategy or employee engagement are advantageous