Diagnostic Solutions Specialist

15 hours ago


Varanasi, Uttar Pradesh, India Immunoshop Full time

Job Overview

We are seeking a skilled Diagnostic Solutions Specialist to join our team at Immunoshop. As a leader in innovative diagnostic solutions, we deliver high-quality products and unmatched customer service.

Key Responsibilities:

  • Provide exceptional customer support for Immunoshop's diagnostic instruments, including Maglumi Series, CLIA Automation, Chorus and Chorus EVO, Blot and IFA Processor, Hematology, Nephlometry, and HPLC.
  • Build strong customer relationships through proactive communication and service excellence.
  • Perform installations, preventive maintenance, troubleshooting, and repair of diagnostic instruments.
  • Deliver user training sessions to ensure optimal instrument operation by customers.
  • Independently manage and resolve technical issues after receiving training, ensuring minimal downtime for customers.

Requirements:

  • Engineering graduate, preferably in Biomedical Engineering, Instrumentation, Electronics, or Electrical Engineering.
  • A minimum of 2 years of experience in a medical diagnostics service role.
  • Preference will be given to candidates with experience in servicing CLIA Automation instruments.

Benefits:

  • An estimated salary of $80,000 per annum.
  • A comprehensive health insurance plan.
  • Paid time off and flexible work hours.
  • Opportunities for growth and professional development.


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