Diagnostic Solutions Specialist
15 hours ago
Job Overview
We are seeking a skilled Diagnostic Solutions Specialist to join our team at Immunoshop. As a leader in innovative diagnostic solutions, we deliver high-quality products and unmatched customer service.
Key Responsibilities:
- Provide exceptional customer support for Immunoshop's diagnostic instruments, including Maglumi Series, CLIA Automation, Chorus and Chorus EVO, Blot and IFA Processor, Hematology, Nephlometry, and HPLC.
- Build strong customer relationships through proactive communication and service excellence.
- Perform installations, preventive maintenance, troubleshooting, and repair of diagnostic instruments.
- Deliver user training sessions to ensure optimal instrument operation by customers.
- Independently manage and resolve technical issues after receiving training, ensuring minimal downtime for customers.
Requirements:
- Engineering graduate, preferably in Biomedical Engineering, Instrumentation, Electronics, or Electrical Engineering.
- A minimum of 2 years of experience in a medical diagnostics service role.
- Preference will be given to candidates with experience in servicing CLIA Automation instruments.
Benefits:
- An estimated salary of $80,000 per annum.
- A comprehensive health insurance plan.
- Paid time off and flexible work hours.
- Opportunities for growth and professional development.
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