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Medical Operations Specialist

1 month ago

Varanasi, Uttar Pradesh, India 3D Ortho Solutions Full time

Job Overview: At 3D Ortho Solutions, we are seeking a highly skilled Medical Operations Specialist to join our team.

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The ideal candidate will have excellent communication and organizational skills, with the ability to manage multiple priorities and ensure seamless patient care.

Main Responsibilities:

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  • Coordinate patient inquiries, schedule appointments, and provide education on treatments and payment options.
  • Follow up on patient interactions, resolve concerns, and encourage continued care.
  • Convert leads into consultations by explaining treatments and addressing patient questions.
  • Maintain accurate patient records and update CRM with interactions.
  • Support marketing campaigns, nurture leads, and provide feedback on patient preferences.
  • Liaise between patients, clinic staff, and labs for smooth operations.

About the Role: As a Medical Operations Specialist, you will be the primary point of contact between patients and the clinic. You will work closely with the team to ensure effective communication, coordination, and follow-up throughout the treatment process.

Requirements:

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  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize responsibilities.
  • Strong organizational and time management skills.
  • Knowledge of medical terminology and procedures.
  • Familiarity with CRM software.

Benefits:

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We offer an attractive salary and a supportive work environment that encourages growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.