
Strategic Operations Specialist
1 day ago
Overview:
The role of a Strategic Operations Specialist is to provide support in the development, implementation and maintenance of business operations. The ideal candidate will have strong analytical and problem-solving skills, with the ability to work well under pressure and meet deadlines.
Key Responsibilities:
- To multitask and manage various projects, prioritizing tasks and ensuring timely completion.
- To evaluate business processes, anticipate requirements, uncover areas for improvement and develop and implement solutions.
- To communicate documented business requirements with the technical team, ensuring effective collaboration and resolution of issues.
- Reviewing Functional Specification Documents prepared by IT and ensuring all client requirements are met.
- Preparing and reviewing manual test scenarios and test cases, ensuring thorough testing and validation.
- Liasing with IT/vendors for project deliveries/bugs etc., ensuring seamless communication and issue resolution.
- Leading UAT teams for project closure, ensuring complete functional and regression testing before go live.
- Ensuring smooth deployment and monitoring in production, with post-production sign off.
- Maintaining project trackers, providing real-time updates and progress reports.
Requirements:
-Bachelor's degree in any field
Benefits:
Full-time, permanent position with opportunities for growth and professional development.
Industry Type: Insurance
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations
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