Digital Customer Experience Associate

2 days ago


Ajmer, Rajasthan, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 7,00,000
Job Overview: Customer Service Representative

This is an exceptional opportunity to leverage your exceptional communication skills and customer-centric approach to deliver world-class experiences in a fast-paced, dynamic environment.

Key Responsibilities:

  • Deliver prompt, professional responses to customer inquiries via chat.
  • Provide accurate product/service information while ensuring customer satisfaction.
  • Efficiently resolve customer concerns through active listening and empathetic problem-solving.
  • Document all interactions according to established company protocols.
  • Collaborate with internal teams for seamless issue resolution when required.

Requirements:

  • Education: Bachelor's degree or equivalent in any field.
  • Communication Skills: Excellent written English communication is essential.
  • Multitasking and adaptability in a rapidly changing environment are key.
  • Prior experience in BPO/chat support is advantageous.

The successful candidate will work in a full-time capacity on rotational shifts (24/7, including nights) and enjoy free cab facility for home pickup and drop. This role presents a fantastic opportunity to join a leading global organization and build a rewarding career in digital customer service.



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