
Chief Design Strategist
12 hours ago
We are seeking an experienced and innovative UI/UX Design Leader to own and drive the design strategy across critical digital initiatives. This role demands a high degree of design leadership, people management, effective storytelling along with hands-on execution capability.
Key Responsibilities:
- End-to-end UX lifecycle ownership for products within assigned tracks.
- Applying user-centered design principles to inform design decisions.
- Developing artifacts including personas, journey maps, IA, wireframes, and storyboards.
- Conducting heuristic evaluations, expert reviews, and recommending improvements.
- Planning and executing qualitative research independently (interviews, contextual inquiries, etc.).
- Analyzing user behaviors and competitive UX benchmarks to inform design.
- Translating findings into actionable insights that improve product usability and desirability.
Cross-Functional Collaboration:
- Working with product managers, business stakeholders, engineers, and vendors to align on goals and design solutions.
- Ensuring designs are technically feasible, meet business requirements, and exceed user expectations.
Design Operations Management:
- Creating and maintaining user flows, user journeys, IA, wireframes, prototypes.
- Managing UX/UI effort estimations and delivery timelines.
- Contributing to and evolving the design system and UI standards.
Project & People Management:
- Overseeing design operations, ensuring efficient workflows and high-quality deliverables.
- Managing design project timelines, priorities, and quality of deliverables.
- Supervising and mentoring Senior Designers and junior team members.
- Guiding team members on applying research-driven design decisions.
Required Skills & Qualifications:
- Strong understanding of UX design principles, research methodologies, and design thinking framework.
- Ability to convey ideas and concepts through compelling storytelling.
- Excellent verbal and written communication skills.
- Creative problem-solving skills with a strong analytical mindset.
- 12+ years of hands-on experience in UI/UX design, with at least 4 years in a managerial/leadership role.
- Familiarity with Figma, Adobe Suite.
- Collaboration experience with Miro, Whiteboarding tools.
- Experience with Project Management using JIRA, Confluence.
Preferred:
- Experience in insurance, fintech, or BFSI domains is a plus.
- Exposure to accessibility standards, responsive design, and scalable design systems.
- Strong analytical mindset to turn research into structured problem-solving.
- Portfolio showcasing product design work, analytical decision-making, design operations, and strategic thinking.
Role: User Research Manager
Industry Type: Insurance
Department: UX, Design & Architecture
Employment Type: Full Time, Permanent
Role Category: UI / UX
Education:
UG: Any Graduate
PG: Any Postgraduate
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