Technical Support Specialist
2 days ago
Job Title: Technical Support Specialist
Company Overview:
Au Finance Bank is a leading financial institution in the country, providing a wide range of banking services to its customers.
Salary: ₹600,000 - ₹800,000 per annum
Job Description:
This role is responsible for providing technical support to the payment operations team. The ideal candidate will have experience in payments banking domain and be proficient in Oracle DB, Unix/network command, and IBM-MQ.
Key Responsibilities:
- Co-ordinate with business team to understand the issue with application and act to provide workaround immediately.
- Ready to work in rotational shift.
- Perform basic sanity test post deployment of new changes in the application.
- Basic knowledge of checking application logs to find out the root cause of issues.
Required Skills and Qualifications:
- Experience in Payments Banking Domain as a Payment Support & BA.
- Strong Communication and inter-personal skills.
- Motivated Self-starter with ability to learn and adapt, expertise and passion for technology and banking.
- Understands and hand-on experience in performing queries in Oracle DB.
- Hands on experience in payments origination system.
Benefits:
- Competitive salary package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
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