Technical Support Specialist

2 days ago


Jaipur, Rajasthan, India Au Finance Bank Full time

Job Title: Technical Support Specialist

Company Overview:

Au Finance Bank is a leading financial institution in the country, providing a wide range of banking services to its customers.

Salary: ₹600,000 - ₹800,000 per annum

Job Description:

This role is responsible for providing technical support to the payment operations team. The ideal candidate will have experience in payments banking domain and be proficient in Oracle DB, Unix/network command, and IBM-MQ.

Key Responsibilities:

  • Co-ordinate with business team to understand the issue with application and act to provide workaround immediately.
  • Ready to work in rotational shift.
  • Perform basic sanity test post deployment of new changes in the application.
  • Basic knowledge of checking application logs to find out the root cause of issues.

Required Skills and Qualifications:

  • Experience in Payments Banking Domain as a Payment Support & BA.
  • Strong Communication and inter-personal skills.
  • Motivated Self-starter with ability to learn and adapt, expertise and passion for technology and banking.
  • Understands and hand-on experience in performing queries in Oracle DB.
  • Hands on experience in payments origination system.

Benefits:

  • Competitive salary package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.


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