
Senior Quality Improvement Specialist
2 days ago
We seek an experienced expert to drive continuous quality improvement and process excellence.
About the Role- Optimize Transaction Quality and Delivery
- Manage claim Quality & Client related metrics
- Evaluate effectiveness of interventions
- Strengthen Quality management processes / framework for enhanced delivery
- Accurately capture SLA/SLO metrics, reporting needs and set up processes to meet client expectations
- Develop innovative ideas and Process improvement initiatives
This is a full-time position offering opportunities for professional growth and development. The ideal candidate will have excellent communication skills and strong analytical capabilities.
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