Enterprise ServiceNow Solutions Architect
20 hours ago
At STAND 8 Technology Services, we provide end-to-end IT solutions to enterprise partners across the United States and globally. Our mission is to positively impact the world by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
About the RoleWe are seeking an experienced Senior ServiceNow Developer to join our team and contribute to an exciting greenfield development project. As part of the Service Management Applications team, you will be responsible for designing, developing, administering, and rolling out solutions on the ServiceNow platform.
The ideal candidate will have a strong understanding of the ServiceNow Application Suite, including ITSM, ITOM, and ITBM. They will also possess proficiency in web technologies such as HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc., and solid grounding in web application development fundamentals.
You will collaborate with internal teams, including Scrum Masters, Technical Product Managers, and other Developers, to design, develop, test, and deploy enhancements, fixes, and configuration changes that support enterprise operations.
Key Responsibilities- Perform development and configuration in areas including Service Portal, Service Catalog, Incident, Problem, Change, Knowledge, Release/SDLC, Asset Management, Configuration Management (CMDB), Project, Timecards, Mobility, Reporting, and Performance Analytics.
- Collaborate with global teams to scope and design solutions for business and technical requirements, with a focus on minimizing customizations.
- Design technical solutions to address complex requirements, evaluate alternate options, and implement the best solution.
- Develop workflows, forms, scripts, and underlying logic using Scrum/Agile methodologies.
- Implement a comprehensive Quality Assurance strategy, including unit, system integration, regression, and user acceptance testing.
- Actively contribute to automation efforts on the platform.
- Analyze, troubleshoot, and resolve system issues.
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 5+ years of experience in IT Service Management solutions within an enterprise environment.
- 5+ years of hands-on ServiceNow development, implementation, and administration experience.
- Strong understanding of the ServiceNow Application Suite, including ITSM, ITOM, and ITBM.
- Proficiency in web technologies such as HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.
- Solid grounding in web application development fundamentals.
- Experience integrating applications using RESTful APIs, OAuth 2.0, and GraphQL.
- Knowledge of ITIL concepts.
- Familiarity with the Common Services Data Model (CSDM) and CMDB Identification and Reconciliation Rules (IRE).
- Ability to understand and adapt to complex business needs.
- Strong attention to detail with excellent written and verbal communication skills.
We offer a competitive salary range of $120,000 - $160,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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