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Career Opportunity: Customer Service Coordinator
3 weeks ago
Customer Service Coordinator
Role Overview:
This position involves delivering exceptional customer experiences by providing timely and effective support through various channels.
- Address customer inquiries and ensure satisfaction through prompt resolutions.
- Escalate complex issues when necessary, maintaining strong relationships with customers.
Key Qualifications:
- Diploma holders or graduates required.
- Excellent written communication skills and basic computer knowledge essential.
Work Arrangements:
Full-time role with a standard 5-day workweek and rotating shifts.
Employee Perks:
- Night shift allowance provided.
- Overtime pay available.
- Free night transportation arranged.
- Subsidized meals offered.
- Health and life insurance coverage.
- PF and gratuity benefits.
- Parental leave policy.
- Career growth opportunities.
- Performance incentives in place.
Special Benefits for Outstation Employees:
- 14-day accommodation assistance.
- Relocation bonus of ₹10,000 (in the 4th salary installment).
- ₹700 ticket reimbursement.
