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Customer Service Coordinator
2 weeks ago
The role of a Customer Service Coordinator is to provide exceptional customer service by ensuring timely and accurate handling of customer enquiries and orders. The successful candidate will have excellent communication skills, be able to work independently, and possess strong problem-solving abilities.
Responsibilities:
- Coordinating with US and UK clients to ensure seamless communication
- Handling customer enquiries in a prompt and professional manner
- Processing orders accurately and efficiently
- Maintaining high levels of customer satisfaction through effective issue resolution
Requirements:
- Fluent English communication skills
- Ability to work flexible hours, including night shifts
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
Benefits:
- Competitive salary range: $24,000 - $35,000 per month
- Food provided on-site
- Leave encashment benefits
- Provident Fund contribution
Work Location: In-person, with opportunities for remote work
