
Highly Skilled IT Systems Professional
14 hours ago
The key responsibilities of a senior IT systems engineer include collaborating with architects, developers, and DevOps teams to enhance the integration of Artifactory and related services into the software development lifecycle. They must maintain and support Artifactory and other enterprise-grade IT services, ensuring high availability across geographically distributed environments.
- Act as a liaison with third-party vendors, including the Artifactory provider, to escalate and resolve advanced technical issues.
- Provide technical support to users of IT services, ensuring timely issue resolution, adherence to SLAs, and proactive vulnerability management.
- Manage user and team provisioning, access controls, and permissions across supported services, with a strong emphasis on security, reliability, and operational continuity.
- Partner with cross-functional IT teams to deliver complex maintenance, upgrades, and support initiatives across multiple services.
- Design and implement automation solutions to streamline operational workflows and reduce manual intervention across supported systems.
- Drive modernization efforts for deployment, monitoring, and testing processes of infrastructure services.
- Maintain clear and comprehensive documentation for system configurations, administrative procedures, and user-facing support materials.
- Respond to and manage service escalations across supported services, ensuring minimal disruption to business operations.
- Stay informed on emerging technologies, industry trends, and best practices to continuously improve service delivery and system performance.
- Participate in an on-call support rota, providing after-hours support for critical systems and ensuring rapid incident response.
To be successful in this role, you should possess excellent communication and collaboration skills, as well as experience working with Artifactory and related services. You should also have a strong understanding of IT service management principles, including ITIL framework concepts.
Additionally, you should be proficient in scripting languages such as Python or PowerShell, and have experience with automation tools like Ansible or Terraform. Knowledge of cloud-based platforms such as AWS or Azure is also highly desirable.
You should be able to work effectively in a fast-paced environment, prioritizing tasks and managing competing deadlines. Strong analytical and problem-solving skills are essential, as is the ability to think critically and creatively.
BenefitsThis role offers a competitive salary package, including a range of benefits such as health insurance, retirement savings plan, and paid time off. You will also have access to ongoing training and professional development opportunities, helping you to stay up-to-date with the latest technologies and industry trends.
In addition, you will have the opportunity to work with a talented and experienced team of IT professionals, collaborating on complex projects and sharing knowledge and expertise.
Why Choose This Role?By joining our team as a senior IT systems engineer, you will have the opportunity to work on exciting and challenging projects, driving innovation and improvement across our IT services. You will be part of a dynamic and supportive team, with access to ongoing training and professional development opportunities.
With a competitive salary package and range of benefits, this role offers an attractive proposition for anyone looking to take their career to the next level.
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