ServiceNow Developer with CMDB Expert

3 weeks ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time

Job Role: ServiceNow Developer with CMDB

Job Location: Chennai

Exp Range: 6Years to 8Years

Key Responsibilities:

  • Develop, document, and implement CI data governance processes and procedures for effectively managing CI data.
  • Ensure the CI data is properly maintained and is available when and where it's needed.
  • Proactively identify CI classes, attributes, and relationship types that are required.
  • Develop and monitor CI data health reports / dashboards and resolve any issues.
  • Ensure the quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely manner.
  • Proactively identify and resolve CI data, metric, process, or functionality gaps in the CMDB.
  • Ensure the CIs are created or updated using only approved processes and procedures.
  • Develop, document, and implement CI data audits and address any issues that arise.

Secondary Skills:

  • Understand functional, technical, and business requirements and then turn those requirements into a successful implementation.
  • Good Communication.
  • Proven analytical and problem-solving skills.


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