ServiceNow Developer with CMDB Expert
3 weeks ago
Job Role: ServiceNow Developer with CMDB
Job Location: Chennai
Exp Range: 6Years to 8Years
Key Responsibilities:
- Develop, document, and implement CI data governance processes and procedures for effectively managing CI data.
- Ensure the CI data is properly maintained and is available when and where it's needed.
- Proactively identify CI classes, attributes, and relationship types that are required.
- Develop and monitor CI data health reports / dashboards and resolve any issues.
- Ensure the quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely manner.
- Proactively identify and resolve CI data, metric, process, or functionality gaps in the CMDB.
- Ensure the CIs are created or updated using only approved processes and procedures.
- Develop, document, and implement CI data audits and address any issues that arise.
Secondary Skills:
- Understand functional, technical, and business requirements and then turn those requirements into a successful implementation.
- Good Communication.
- Proven analytical and problem-solving skills.
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