ServiceNow Strategic Portfolio Manager

4 days ago

Pune, Maharashtra, India beBeeServiceNow Full time ₹ 12,00,000 - ₹ 18,00,000

Role Summary:

We are seeking a seasoned ServiceNow SPM professional to fill this position.

The ideal candidate will have in-depth expertise in designing, configuring, and supporting end-to-end SPM solutions, encompassing Demand, Project, Portfolio, and Resource Management.

Key Responsibilities
  • Be the Subject Matter Expert for ServiceNow SPM
  • Hands-on experience in SPM modules: Demand, Project, Portfolio, Resource Management, Project Workspace, Financial Planner Workspace
  • Conduct requirements gathering and solution design
  • Perform impact assessments on new solutions and SPM enhancements
  • Configure scripts, catalog forms, and workflows
  • Carry out system integration testing, unit testing, and UAT support
  • Manage code reviews, migrations, and production rollouts
  • Troubleshoot integration issues between ServiceNow and partner systems
  • Implement automations using Custom APIs and IntegrationHub
  • Handle platform upgrades, patching, incident fixes, and request fulfillment
  • Perform daily health checks and resolve performance issues
Required Skills
  • Minimum 3 years of relevant ServiceNow SPM experience
  • Strong understanding of SPM Product Suite and its integrations
  • Proficiency in ServiceNow platform administration
  • Knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub
  • Experience in testing, rollout planning, and production support
  • Ability to troubleshoot, optimize performance, and automate tasks

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