International Customer Service Representative

1 week ago


Thrissur, Kerala, India beBeeCustomerSupport Full time ₹ 32,40,000 - ₹ 40,92,000

We are seeking a highly skilled customer service professional to join our team.

Job Description

As a Customer/Technical Support Executive, you will be responsible for handling international customer calls with professionalism and approachability.

Your key responsibilities will include efficiently handling international customer calls, understanding customer needs and providing solutions, troubleshooting issues and escalating complex problems when necessary, maintaining call quality standards and following protocols, and accurately recording interactions and meeting performance targets (KPIs).

Key Skills and Qualifications
  • Excellent English communication skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • Professional demeanor and approachability
Benefits

This role offers the opportunity to work in a dynamic and supportive environment, where you can develop your skills and expertise. You will have the chance to make a real impact on our customers' experiences and contribute to the success of our organization.

In this role, you will be part of a dedicated team that is passionate about delivering exceptional customer service. We are committed to supporting your growth and development, and we offer a range of training and development opportunities to help you achieve your goals.



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