Customer Service Representative

6 days ago


Thrissur, Kerala, India beBeeCustomerService Full time US$ 80,000 - US$ 1,50,000

Job Title: Customer Service Representative

About the Role:

We are seeking a skilled and detail-oriented professional to provide exceptional customer service, respond to inquiries, and resolve any issues.

Key Responsibilities:

  • Review and update documentation to ensure accuracy.
  • Maintain and update budget details for construction projects.
  • Assign tasks and track progress with field inspectors.
  • Communicate effectively with stakeholders via calls and emails to obtain necessary information.
  • Coordinate with clients through email and phone communication to ensure order fulfillment.
  • Schedule and manage site inspections with field inspectors across the United States, following up to expedite completion.
  • Notify clients about order status updates via emails and chat messages.

Requirements:

  • Bachelor's degree from an accredited institution.
  • Excellent attention to detail in reviewing documentation.
  • Excellent communication skills to interact with clients and contractors.
  • Ability to multitask and meet deadlines in a fast-paced environment.
  • Experience in reviewing US mortgage documents.

About Us:

We are a leading provider of technology and business process outsourcing solutions to the real estate and mortgage industries. We deliver high-quality services that exceed our clients' expectations.



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