Client Service Representative

4 hours ago

Thrissur, Kerala, India beBeeService Full time ₹ 30,00,000 - ₹ 50,00,000
Client Service Representative

We are seeking a dynamic and personable Client Service Executive to fill this role.

The Client Service Executive will be the primary point of contact for clients and visitors, ensuring a professional, engaging, and smooth experience while representing the company's brand image.

Key Responsibilities:

  • Greet and welcome visitors, clients, and prospective buyers, creating a positive first impression.
  • Handle front desk operations including walk-in inquiries, calls, and appointment scheduling.
  • Assist sales teams by managing customer walk-ins, documentation, and follow-ups.
  • Provide project-related information to visitors and guide them to the concerned department.
  • Coordinate with internal teams to ensure a seamless client experience.
  • Manage client feedback, queries, and escalate issues to ensure quick resolution.
  • Maintain records of client visits, inquiries, and interactions for reporting purposes.
  • Support in organizing site visits, events, and promotional activities.

Required Skills & Qualifications:

  • Excellent communication and interpersonal skills (English).
  • Pleasant personality, confident, and customer service oriented.
  • Ability to handle client interactions with professionalism and empathy.
  • Basic knowledge of Microsoft Office.
  • Experience in real estate, hospitality, or front desk roles preferred.
  • Strong organizational and coordination abilities.

Qualifications:

  • Graduate in any discipline.
  • Prior experience as a Client Service Executive is an advantage.

What We Offer:

  • Opportunity to work with a leading real estate organization.
  • Exposure to client-facing and customer relationship management roles.
  • Growth-oriented work culture with professional training and mentoring.

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