Branch Operations Sales Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Branch Operations Sales Specialist to join our team at ADVENXA. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our branches, while also driving sales growth and customer satisfaction.
Key Responsibilities:
- KYC Compliance: Ensure compliance with KYC regulations and update customer information as per government guidelines.
- Government Rules and SEBI Compliance: Stay abreast of updates to government rules and SEBI regulations related to banking operations and implement necessary changes to ensure full compliance.
- Target Setting and Analysis: Collaborate with the management team to set operational and sales targets, and analyze performance data to identify trends and areas for improvement.
- Sales and Sales Support: Actively participate in sales initiatives to promote banking products and services, and provide sales support to the sales team to achieve targets.
- Operational Excellence: Streamline branch operations for efficiency and effectiveness, and implement best practices to enhance operational workflows.
- Customer Service: Address customer inquiries and concerns related to operations and sales, and ensure a high level of customer satisfaction through prompt and professional service.
- Reporting: Prepare and submit regular reports on KYC compliance, sales performance, and operational metrics, and provide insights and recommendations for optimizing branch performance.
Requirements:
- Minimum 1 year of experience in documentation or KYC or sales and marketing within the banking sector.
- Bachelor's degree in a relevant field.
- Knowledge of KYC regulations, government rules, and SEBI compliance.
- Strong analytical and problem-solving skills.
- Proven ability to meet and exceed sales targets.
- Excellent communication and interpersonal skills.
- Ability to work in a team and independently.
Benefits:
- Competitive salary with performance-based incentives.
- Professional development opportunities.
- Positive and dynamic work environment.
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