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Collections Team Lead

4 weeks ago

Udaipur, Rajasthan, India Paytm Full time
About Us:

Paytm is a leading digital payments and financial services company in India, dedicated to driving consumers and merchants to its platform through various payment use cases.

We provide consumers with services like utility payments and money transfers, empowering them to pay via Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later.

About the Role:

The Collection Team Lead will be responsible for achieving collection targets for assigned branches and meeting targets on assigned products. They will ensure adherence to legal guidelines for collection agencies and in-house collections.

Key Responsibilities:
  • Meet collection targets for assigned branches
  • Ensure legal guidelines are compiled for the entire collection structure
  • Monitor collection agencies and in-house collectors to identify fraudulent practices
  • Ensure adherence to the Code of Conduct
Requirements:
  • More than 2 years of experience in Collections role
  • Excellent Communication Skills
  • Negotiation skills in a high-performance environment
  • Strong Relationship and Leadership skills
  • Working Knowledge of Computers
  • Growth Mindset
About Us:

With 500 million+ registered users and 21 million+ merchants, Paytm is uniquely positioned to democratize credit for deserving consumers and merchants. We are committed to making credit more accessible and are brewing a story that you can be a part of.