Customer Support Specialist

5 days ago

Delhi NCR Bengaluru Bangalore Mumbai, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000
Job Role: We are seeking a skilled Customer Support Specialist.

As a Customer Support Specialist, you will play a vital role in delivering exceptional customer experiences. This is an excellent opportunity for those who thrive in a fast-paced environment and enjoy working with people.

Key Responsibilities:
  • Providing top-notch customer service via phone, email, or chat to resolve customer queries and concerns.
  • Responding to customer complaints in a professional and empathetic manner, escalating complex issues when necessary.
  • Maintaining accurate records of customer interactions and updates.


Requirements:
  • Education: 10th, 12th, or Graduation (Note: A degree in Business Administration, Communication, or related field is not required but preferred).
  • Experience: 0-3 years of experience in a customer support role (preferred).
  • Skills:
    • Excellent spoken and written communication in English.
    • Strong problem-solving abilities.
    • Ability to handle customer queries effectively.


Benefits Include:
  • A competitive compensation package that reflects your skills and experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that encourages collaboration and growth.


Additional Information:We are committed to creating a diverse and inclusive workplace where everyone feels valued and supported. If you are passionate about delivering exceptional customer experiences and have the skills and qualifications we are looking for, please apply today.

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