Senior Business Process Optimization Specialist

2 days ago

Chennai, Tamil Nadu, India beBeeBusiness Full time ₹ 9,00,000 - ₹ 12,00,000
Job Summary

We are seeking an experienced Business Analyst to join our team in the US Healthcare Revenue Cycle Management department. The ideal candidate will have expertise in Accounts Receivable (AR) and workflow optimization.

Main Responsibilities:
  • Analyze and document end-to-end AR workflows, identifying opportunities for improvement.
  • Gather, validate, and translate business requirements into actionable user stories and functional specifications.
  • Facilitate sprint planning, backlog grooming, daily stand-ups, and retrospectives.
  • Collaborate with the Operations team to align business goals with delivery timelines.
  • Coordinate User Acceptance Testing (UAT), including test case preparation and defect tracking.
  • Create reports, dashboards, and Key Performance Indicators (KPIs) to support product process usage monitoring.
Required Skills & Qualifications:
  • 48 years of experience in US healthcare RCM, with a strong focus on AR (denials, appeals, cash posting, and collections).
  • Proven track record with workflow automation tools.
  • Strong Agile experience, including sprint planning, backlog management, and delivery tracking.
  • Experience coordinating with Project Management Groups (PMG) and supporting UAT lifecycle.
  • Exceptional communication and stakeholder management skills.
Preferred Qualifications:
  • Knowledge of healthcare Electronic Data Interchange (EDI) formats, clearinghouses, or Electronic Health Record (EHR) systems like Epic/Cerner.
Why This Role?

This is a unique opportunity to make a significant impact in the US Healthcare Revenue Cycle Management department. As a Business Analyst, you will play a crucial role in driving requirement analysis, workflow optimization, and stakeholder engagement.

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