
Hotel Desk Clerk
7 days ago
This role is a full-time position for a Front Office Associate located in Ahmedabad. Key responsibilities include managing receptionist duties, ensuring smooth check-in and check-out procedures, and providing excellent customer service.
Key Responsibilities:
- Managing Reception Duties: Answering phones, greeting guests, and handling administrative tasks to ensure seamless guest experiences.
- Customer Service: Providing exceptional service to guests, resolving any issues that may arise, and maintaining a professional demeanor.
- Administrative Tasks: Handling communication, data entry, and other administrative duties to support the team's efforts.
- Teamwork: Collaborating with colleagues to achieve common goals, maintaining open lines of communication, and contributing to a positive work environment.
Qualifications:
- Strong Communication Skills: Effective phone etiquette, written communication, and interpersonal skills are essential for success in this role.
- Receptionist Experience: Previous experience as a receptionist or in a related field is highly valued.
- Check-in and Check-out Processes: Proficiency in managing these processes efficiently and accurately is crucial.
- Interpersonal Skills: Excellent ability to work effectively with colleagues, guests, and management.
- Degree Requirements: A high school diploma or equivalent is required; a degree in hospitality management is a plus.
Benefits:
- A competitive salary range of $18,000 to $25,000 (dependent on experience).
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