Operations Coordinator

2 days ago

Hyderabad Secunderabad Telangana, India beBeeOperational Full time
Job Title: Workplace Operations Coordinator">

As a Workplace Operations Coordinator, you will be responsible for ensuring the smooth operation of our office premises. This includes implementing service tasks, procedures and policies, as well as measuring performance.

The ideal candidate will have excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

">Key Responsibilities:">
  • ">
  • Functional operational control to deliver excellence every time">
  • Implement service tasks, procedures and policies and measure performance">
  • Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered">
  • Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services">
  • Provide comprehensive workplace management for the office premises">
  • Implement and manage the change control process">
  • Resolve user's complaints and concerns with solutions and follow up">
  • Be able to resolve problems or improve operations">
  • Implementation of service task, procedures and policies">
  • Prepare risk assessments for self-delivery">
  • Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations">
  • Report building incident following with set escalation channels with measures and solutions">
  • Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management">
  • Coordinate, manage and oversee vendors to perform a wide range of workplace-related services">
  • Ensure service deliverables meet SLAs and KPIs">
  • Work with all related parties on timely delivery of all services">
  • Ensuring up to date information on Clients Property Services SharePoint">
  • When necessary, raise risks to Workplace Experience Site Lead for further investigation">
  • Continuous Improvement implementation">
  • Cost saving mind-set that drives value for service as every level">
  • Conduct data analysis report when necessary">
  • Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations">
  • Resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs">
  • Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace">
">

We offer a competitive salary and benefits package, as well as opportunities for career advancement.

If you are a motivated and organized individual who is looking for a new challenge, please submit your application.

Keyword: Operational"

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