Operations Coordinator

3 days ago


Hyderabad Telangana, India Expeditors Full time

**Company Description**
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

The **Operations Coordinator** is responsible for processing shipments, tracking and tracing, and communicating with customers and other departments.

**Responsibilities**
- Enhance customer relationships by identifying areas for improvement in the overall customer experience
- Develop and maintain relationships with cross-functional departments, as well as carriers, vendors, and other service providers
- Process shipping requests, generate internationally compliant documents and manage shipment exceptions according to SLA
- Tracking & monitoring inbound/outbound shipments ensuring to meet KPIs and OKRs as agreed to with the client
- Coordinate and collaborate with multiple parties including customer stakeholders, warehouses, carriers, service providers and onsite team members to resolve any issues that may arise and escalate as necessary
- Maintain knowledge of customer and company policies on all aspects of product movement
- Identify and suggest corrective actions for ongoing incidents, delivery issues, opportunities and SOPs
- Identify and articulate process improvement ideas to support operations
- Create documented process for customers when requested - SOP/SWI creation
- Support the implementation of company’s culture within the team
- Work towards individual and department Key Performance Indicators (KPIs)

**Qualifications**
- Bachelor's degree or equivalent working experience
- 1-2 years of experience in logistics and/or high volume customer service roles
- Fluent in English; excellent written and oral communication skills
- Excellent customer service skills
- Strong organizational, communication and problem-solving skills
- Self-starter with the ability to triage and prioritize tasks in a fast-paced environment
- Analytical mindset with the ability to interpret data and make informed decisions
- Possesses a positive, can-do attitude
- Strong knowledge of Microsoft Office, Google Workspace

**Additional Information** REQUIREMENTS**:

- English language written/spoken proficiency required
- 11am - 8pm shift required
- Reports onsite to Hyderabad location 5 days per week



  • Hyderabad / Secunderabad, Telangana, India beBeeOperational Full time

    Job Title: Workplace Operations Coordinator">As a Workplace Operations Coordinator, you will be responsible for ensuring the smooth operation of our office premises. This includes implementing service tasks, procedures and policies, as well as measuring performance.The ideal candidate will have excellent organizational skills, with the ability to prioritize...


  • Madhapur, Hyderabad, Telangana, India ABHIMANYA INTERIO PRIVATE LIMITED Full time

    **ONLY MALES** Qualifications and Skills: 1. Bachelor & degree in engineering or a related field. Additional project management certifications are a plus. 2. Proven experience as an Operations Coordinator or similar role, with a strong background in engineering project planning and management. 3. Excellent command of the English language, both written and...


  • Shaikpet, Hyderabad, Telangana, India Global University Systems Full time

    Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and...


  • Gachibowli, Hyderabad, Telangana, India dOS Consulting Full time

    We are seeking a detail-oriented and proactive **Transportation Operations Coordinator** to manage and support the day-to-day transportation activities for **RAC (Rent-A-Center)**. The role will focus on **transportation billing, monitoring, and tracking** to ensure smooth, efficient, and compliant operations. **Key Responsibilities1. Transportation...


  • Hyderabad, India EduTechEx Global Full time

    **About Company**: We are looking for dynamic individuals who are passionate to be part of a dynamic team to take part in streamlining day to day operations on the service and product verticals of the company. **Role & Responsibilities**: - Demonstrates business acumen. - Manage day to day operations for smooth online and offline classes. - Maintain a...


  • Hyderabad, Telangana, India beBeeBanking Full time ₹ 10,00,000 - ₹ 20,00,000

    Job OverviewThe primary objective of this role is to manage and coordinate operations tasks in a professional and timely manner. The successful candidate will be responsible for performing moderately complex duties, utilizing their knowledge of company policies and practices. Key Responsibilities:Collect data and prepare operational reports on a regular...


  • Hyderabad, Telangana, India Warner Bros. Discovery Full time

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...


  • Hyderabad / Secunderabad, Telangana, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878

    As a key member of our team, the Process Operations Coordinator plays a vital role in ensuring that customer expectations are met through adherence to standard work practices while prioritizing safety and quality.Job ResponsibilitiesOversee daily shift operations:Manage administrative tasks related to associatesAssign tasks to associates based on job...


  • Hyderabad / Secunderabad, Telangana, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

    Operations ManagerWe are seeking an experienced Operations Manager to oversee the day-to-day activities of our team. As a key member of our management team, you will be responsible for driving productivity, quality, and overall performance of our projects.">Lead the team to meet daily targets within established time frames.Monitor and manage workflows to...


  • Mumbai, Kolkata, Hyderabad / Secunderabad, Telangana, India beBeeflooroperations Full time ₹ 2,50,000 - ₹ 5,00,000

    Job Title: Floor Operations CoordinatorAster Medcity is looking for a skilled professional to oversee daily operations on the floor, ensuring efficiency and productivity.Operations play a vital role in our organization's success.We require someone who can coordinate and manage staff activities and schedules effectively. This includes monitoring performance...