Technical Coach
5 days ago
We are seeking a seasoned Technical Coach to drive our training and development initiatives, creating a wow experience for our customers.
Key Responsibilities:
- Conduct training needs analysis and develop customized training methodologies.
- Prepare and execute monthly training calendars.
- Coordinate and deliver internal training sessions on supervisory development, soft skills, technical, and process-driven topics.
- Plan and execute bi-monthly new hire inductions and training programs.
- Develop and implement existing employee training programs.
- Conduct on-the-job training in SAP/BOT as per business requirements.
HR Coordination:
- Receive and manage new joiner lists for induction and new hire training.
- Submit attendance records and track quarterly assessments of trainees.
- Assist in resolving attendance, ID card, and uniform-related issues.
Budget and MIS:
- Generate and maintain employee training databases.
- Prepare and report fortnightly training plans and MIS for supervisors and frontline associates.
- Record monthly training expenditures in the training MIS.
Operations and Customer Service:
- Encourage supervisors to collect customer feedback forms and direct them to operational teams for issues.
- Liaise with operational teams to deliver operations modules during new hire training.
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Agile Coach
3 weeks ago
Chennai, Tamil Nadu, India Photon Full timeJob Title: Scrum Master-Agile Coach/Scrum Manager-ChennaiAbout the RoleWe are seeking a highly skilled Scrum Master-Agile Coach/Scrum Manager to join our team at Photon. As a key member of our Agile team, you will be responsible for coaching and mentoring squads with complex dependencies, delivering quality software utilizing agile practices, and driving a...
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Agile Coach
3 weeks ago
Chennai, Tamil Nadu, India Photon Full timeJob Title: Scrum MasterPhoton is seeking a highly skilled Scrum Master to join our team. As a Scrum Master, you will play a key role in leading our teams through Agile transformations, ensuring seamless project delivery, and fostering a culture of continuous improvement.Key Responsibilities:Hands-on experience in Agile practices, Scrum process, and Kanban as...
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Agile Coach
3 weeks ago
Chennai, Tamil Nadu, India Photon Full timeJob Title: Scrum MasterPhoton is seeking a highly skilled Scrum Master to join our team. As a Scrum Master, you will play a crucial role in guiding our teams through the Agile transformation process, ensuring seamless collaboration and efficient delivery of projects.Key Responsibilities:Hands-on experience in Agile practices, Scrum process, and Kanban as an...
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Agile Coach/Scrum Master
2 weeks ago
Chennai, Tamil Nadu, India Photon Full timeAt Photon, we are seeking a highly skilled Agile Coach/Scrum Master to join our team. As a key member of our organization, you will be responsible for transforming teams to Agile/Scrum from a waterfall or other methodologies.Key Responsibilities:Hands-on experience in Agile practices, Scrum process, and Kanban as an Agile Coach/Scrum Master.Proven experience...
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Agile Coach and Scrum Master
3 weeks ago
Chennai, Tamil Nadu, India Photon Full timeJob Title: Scrum Master-Agile Coach/Scrum Manager-ChennaiThe Expertise We're Looking For5+ years of experience working with or in agile teams and understanding of agile practicesConsistent track record as a Scrum Master with responsibility for coaching and mentoring squads with complex dependenciesExperience in delivering quality software utilizing agile...
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Agile Coach and Scrum Master
2 weeks ago
Chennai, Tamil Nadu, India Photon Full timeJob Title: Scrum Master-Agile Coach/Scrum Manager-ChennaiThe Expertise We're Looking For5+ years of experience working with or in agile teams and understanding of agile practicesConsistent track record as a Scrum Master with responsibility for coaching and mentoring squads with complex dependenciesExperience in delivering quality software utilizing agile...
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Senior Technical Support Specialist
6 days ago
Chennai, Tamil Nadu, India TransUnion LLC Full timeAbout This Role:TransUnion LLC seeks a skilled Senior Technical Support Analyst to join our team. As a key member of our support organization, you will be responsible for providing exceptional technical support to our customers. Your primary focus will be on resolving complex technical issues, providing guidance and coaching to team members, and driving...
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Technical Specialist
6 days ago
Chennai, Tamil Nadu, India NTT Full timeAbout the RoleAs a Technical Specialist at NTT DATA, you will be responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Your primary objective is to ensure zero missed service level agreement (SLA) conditions. You will be managing tickets of high complexity, conducting advanced and...
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Senior Scrum Master
5 days ago
Chennai, Tamil Nadu, India Photon Full timeRole OverviewWe are seeking a skilled Senior Scrum Master - Agile Coach to join our team at Photon. As a key member of our delivery team, you will be responsible for leading our agile teams and facilitating our Scrum ceremonies. Your expertise in agile methodologies and experience with ServiceNow will be instrumental in helping us deliver high-quality...
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Strategic Technical Leader
5 days ago
Chennai, Tamil Nadu, India Expeditors Full timeAs a key member of the Expeditors team, the Strategic Technical Leader will drive architectural initiatives for the Operational Experience Portfolio, delivering business outcomes through technical clarity and guidance. Key ResponsibilitiesCollaborate with OXP and Enterprise architects to contribute to the strategic technical direction of the...
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Technical Support Team Lead
3 weeks ago
Chennai, Tamil Nadu, India Careerschool HR Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Team Lead to join our team at Careerschool HR Solutions. The successful candidate will be responsible for leading a team of technical support agents in a voice process environment, providing guidance, coaching, and mentorship to enhance their technical and customer service...
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Technical Support Team Lead
3 weeks ago
Chennai, Tamil Nadu, India Careerschool HR Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Team Lead to join our team at CareSchool HR Solutions. The successful candidate will be responsible for leading a team of technical support agents in a voice process environment, providing guidance, coaching, and mentorship to team members, and ensuring the team meets performance...
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Senior Technical Architect
3 weeks ago
Chennai, Tamil Nadu, India Expeditors Full timeJob Title: Senior Technical ArchitectJob Summary:The Senior Technical Architect will drive architectural initiatives for the Operational Experience Portfolio to deliver business outcomes. This role is responsible for providing architectural clarity in support of business needs and systems operating environment.Key Responsibilities:Collaborate with OXP and...
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Technical Support Team Lead
5 days ago
Chennai, Tamil Nadu, India Careerschool HR Solutions Full timeJob OverviewThe Technical Support Team Lead plays a vital role in leading a team of technical support agents to deliver exceptional customer service and technical assistance to clients via voice communication channels.Key Responsibilities:Team Leadership: Lead and manage a team of technical support agents in a voice process environment.Guidance and Coaching:...
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Senior Technical Architect
3 weeks ago
Chennai, Tamil Nadu, India Expeditors Full timeJob Title: Senior Technical ArchitectJob Summary:The Senior Technical Architect will drive architectural initiatives for the Operational Experience Portfolio in Expeditors to deliver business outcomes. This role is responsible for providing architectural clarity in support of business needs and systems operating environment.Key Responsibilities:Collaborate...
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Career Coach
2 weeks ago
Chennai, Tamil Nadu, India Crio Full timeCareer Counsellor RoleThe Career Counsellor serves as the initial point of contact for customers seeking to purchase courses from Skill-Lync. Their primary objective is to create a profile for each customer based on their needs, ambitions, and desires. This profile is utilized to develop a Personalized Career Plan, which guides the recommendation of...
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Software Development Technical Lead
2 weeks ago
Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full timeJob OverviewAs a Senior Technical Manager - Software Development at ADCI MAA 15 SEZ, you will be responsible for designing and developing scalable technical solutions for business functions being automated using Native AWS technologies. You will work closely with product managers, SDE 3s, and Principal engineers in designing, coding, and delivering...
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Technical Architect
1 week ago
Chennai, Tamil Nadu, India HTC Global Services Full timeHTC Global Services Inc. is a leading provider of IT and business process outsourcing services.We are seeking a highly skilled Java Technical Architect to join our team in Chennai, India.The successful candidate will have a strong background in Java, JavaScript, React, SpringBoot, and Microservices Architecture with REST APIs.Additionally, experience with...
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Senior Technical Support Specialist
6 days ago
Chennai, Tamil Nadu, India Gen Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our Internal Tech Support Center of Excellence (COE) Team within Consumer Services and Inside Sales (CSIS). This strategic and operational role involves engaging with customers, conducting root cause analysis, and representing the Voice of our Customers to internal stakeholders to...
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Salesforce Technical Lead
5 days ago
Chennai, Tamil Nadu, India Guidehouse Full timeJob Overview:The Salesforce Technical Lead will oversee the technical direction of the Salesforce team, ensuring the successful planning, execution, and delivery of Salesforce projects and initiatives. This role requires a strong understanding of Salesforce architecture, development, and administration, as well as excellent leadership and collaboration...