Technical Specialist
6 days ago
As a Technical Specialist at NTT DATA, you will be responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Your primary objective is to ensure zero missed service level agreement (SLA) conditions. You will be managing tickets of high complexity, conducting advanced and complicated tasks, and providing resolution to a diverse range of complex problems. This role uses considerable judgment and independent analysis within defined policies and practices. You will be applying analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc.
Key Responsibilities:
- Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational
- Performs necessary checks, apply monitoring tools and respond to alerts
- Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail
- Assists in analysing, assigning, and escalating support calls
- Investigates third line support calls assigned and identify the root cause of incidents and problems
- Reports and escalates issues to 3rd party vendors if necessary
- Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
- Proactively identifies opportunities for work optimization including opportunities for automation of work
- Coaches L2 teams for advance technical troubleshooting and behavioural skills
- May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
- May work on implementing and delivering Disaster Recovery functions and tests
-
HexaCorp Technical Recruiter
2 weeks ago
Chennai, Tamil Nadu, India HexaCorp Technical Services Full timeJob Title: Technical RecruiterWe are seeking a skilled Recruiter who has experience in the information technology (IT) sector. The ideal candidate will be responsible for recruiting candidates for mid-senior level IT specialist roles for Onsite requirements.Key Responsibilities:Source and screen candidates from Pan-India for diverse technical requirements...
-
Technical Content Specialist
2 weeks ago
Chennai, Tamil Nadu, India Guires Solutions Private Limited Full timeWe are seeking a Technical Content Specialist to join our team at Guires Solutions Private Limited.Job Title: Technical Content SpecialistJob Summary:As a Technical Content Specialist, you will be responsible for creating high-quality content for our website that showcases our expertise in Statistics and Data Science.About the Role:We are looking for a...
-
Technical Specialist
3 weeks ago
Chennai, Tamil Nadu, India NTT Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a Technical Specialist, you will be responsible for providing technical support to our clients, ensuring that their IT infrastructure is running smoothly and efficiently.Key ResponsibilitiesProvide technical support to clients, including troubleshooting and...
-
Technical Support Specialist
5 days ago
Chennai, Tamil Nadu, India NielsenIQ Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and resolving technical issues in a timely and professional manner.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India NielsenIQ Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to internal and external users of our production systems.Key Responsibilities:Provide technical support to internal and...
-
Technical Integration Specialist
2 weeks ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full timeKey Responsibilities:We are seeking a seasoned Technical Integration Specialist to join our team at Saaki Argus & Averil Consulting. The ideal candidate will have a strong understanding of payment systems and proven experience in managing technical integrations and client engagements.Key responsibilities will include collaborating closely with...
-
Technical Specialist
3 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a Technical Specialist, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems,...
-
Technical Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P]. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key...
-
Technical Training Specialist
2 weeks ago
Chennai, Tamil Nadu, India Royal Enfield Full timeWe are seeking a highly skilled Technical Training Specialist to join our team at Royal Enfield. In this role, you will be responsible for designing and delivering technical training programs to our international users. As a Technical Training Specialist, you will have the opportunity to utilize your technical expertise to create engaging and effective...
-
Technical Sales Specialist
2 weeks ago
Chennai, Tamil Nadu, India Husqvarna Group Full timeJob Title: Technical Sales SpecialistJob Summary:We are seeking a highly skilled Technical Sales Specialist to join our team at Husqvarna Construction – Stone Diamond Tools. As a Technical Sales Specialist, you will be responsible for selling and supporting our products, providing technical expertise to customers, and identifying new business...
-
Technical Documentation Specialist
2 weeks ago
Chennai, Tamil Nadu, India Cephas Consultancy Services Private Limited Full timeJob Title: Technical Documentation SpecialistAbout the Role:We are seeking a highly skilled Technical Documentation Specialist to join our team at Cephas Consultancy Services Private Limited. As a Technical Documentation Specialist, you will be responsible for developing and maintaining high-quality technical documentation for our products.Key...
-
Technical Solutions Specialist
1 week ago
Chennai, Tamil Nadu, India Getinz Techno Services Full timeWe are seeking a Technical Solutions Specialist to join our team at Getinz Techno Services. This role involves collaborating with mid-market or enterprise customers, ensuring their success by providing effective technical solutions.As a Technical Solutions Specialist, you will leverage your strong technical background, communication skills, and...
-
Technical Content Specialist
3 weeks ago
Chennai, Tamil Nadu, India genxhire Full timeJob Title: Technical Content SpecialistAbout the Role:We are seeking a skilled Technical Content Specialist to join our team at GenxHire. As a Technical Content Specialist, you will be responsible for creating, revising, and publishing high-quality technical documentation for our software product.Key Responsibilities:Create and maintain accurate and...
-
Technical Support Specialist
1 week ago
Chennai, Tamil Nadu, India Movate Full timeTechnical Support Specialist RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Movate. As a Technical Support Specialist, you will be responsible for handling customer calls and troubleshooting technical issues related to network devices.Key ResponsibilitiesProvide exceptional customer service and resolve technical issues...
-
Technical Sales Specialist
3 weeks ago
Chennai, Tamil Nadu, India Husqvarna Group Full timeJob Title: Technical Sales SpecialistJob Summary:We are seeking a skilled Technical Sales Specialist to join our team at Husqvarna Construction – Stone Diamond Tools. As a Technical Sales Specialist, you will be responsible for sales of monowires and pre-sales for multiwires, as well as leading tests on the field and following up on existing and new...
-
Technical Documentation Specialist
2 weeks ago
Chennai, Tamil Nadu, India Cephas Consultancy Services Private Limited Full timeJob Title: Technical Documentation SpecialistJob Summary:We are seeking a highly skilled Technical Documentation Specialist to join our team at Cephas Consultancy Services Private Limited. As a Technical Documentation Specialist, you will be responsible for developing and maintaining high-quality technical documentation for our products.Key...
-
Salesforce Technical Specialist
5 days ago
Chennai, Tamil Nadu, India Bahwan Cybertek Group Full timeJob Title: Salesforce Technical SpecialistAbout the Role:We are seeking a highly skilled Salesforce Technical Specialist to join our team at Bahwan Cybertek Group. As a Salesforce Technical Specialist, you will be responsible for designing, developing, and deploying Salesforce solutions that meet the business needs of our clients. Key Responsibilities:•...
-
Technical Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeJob SummaryHitachi Energy Technology Services Private Limited is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for customers and will provide timely and effective support to resolve their issues.Key ResponsibilitiesProvide first-line support to customers via phone,...
-
Technical Documentation Specialist
2 weeks ago
Chennai, Tamil Nadu, India Teamware Solutions ( A division of Quantum Leap Co Full timeJob Title: Technical Documentation SpecialistAbout the Role:We are seeking a highly skilled Technical Documentation Specialist to join our team at Teamware Solutions (A division of Quantum Leap Co). As a Technical Documentation Specialist, you will be responsible for creating and maintaining high-quality technical documentation for our enterprise software...
-
Technical Support Specialist
6 days ago
Chennai, Tamil Nadu, India Movate Full timeJob Title: Technical Support SpecialistJob Description:We are seeking a skilled Technical Support Specialist to join our team at Movate Technologies. This role involves handling customer inquiries and providing technical support for international customers. Key responsibilities include handling customer calls, troubleshooting technical issues related to...