Support Services Expert

23 hours ago

Thoothukudi, Tamil Nadu, India beBeeService Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title:

Customer Service Representative

Description:

We are seeking a skilled and enthusiastic Customer Service Representative to join our team in Gurugram. As a Customer Service Representative, you will provide exceptional service to our clients through phone calls, emails, or live chats.

Key Responsibilities:
  1. Provide outstanding customer service by responding to inquiries, resolving issues, and addressing concerns in a clear and professional manner.
  2. Handle a high volume of customer interactions, ensuring timely and accurate resolution of all communications.
  3. Maintain detailed records of customer interactions and transactions, providing valuable insights for process improvements.

Requirements:

  • 0-2 years of experience in customer service, with a preference for candidates from the banking or financial services industry.
  • Excellent communication skills in English, both verbal and written.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in a fast-paced, target-driven environment.
Benefits:

We offer a competitive salary and a clear path for career growth in the banking and financial services industry. Our comprehensive training program will equip you with the skills necessary to excel in this role.

Candidate Requirements:
  1. A degree in any field is not required but a passion for delivering top-notch customer service is a must.
  2. Proficiency in MS Office applications, specifically Word and Excel.
We're Looking For Someone Who:

If you're passionate about delivering exceptional customer experiences, possess excellent communication skills, and have a customer-centric approach, we'd love to hear from you

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