
Customer Service and Support Representative
6 days ago
About the role
Coats is a global leader in manufacturing and supplying innovative textile solutions for various industries. Our team of experts collaborates with clients to deliver high-quality products, providing excellent customer service and support.
Key Responsibilities:
- Provide exceptional customer support by addressing customer inquiries and resolving issues efficiently.
- Manage customer orders, including processing new orders, managing stock levels, and communicating with customers on order status.
- Promote and sell Coats' products and services, identifying opportunities to increase sales and enhance customer satisfaction.
Required Skills and Qualifications
Essential:
- Customer-focused mindset with strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Basic knowledge of textile industry and its processes.
- Problem-solving skills with a proactive approach.
- Strong teamwork and collaboration skills.
Benefits
Our company offers a dynamic and supportive work environment, allowing employees to grow professionally and personally. As a valued member of our team, you will enjoy:
- A competitive salary package.
- Ongoing training and development opportunities.
- Opportunities for career advancement.
- A collaborative and inclusive workplace culture.
Others
Coats Group is committed to innovation, excellence, and fostering a diverse and inclusive environment where every employee can thrive. If you are passionate about making a difference in the textile industry, we invite you to join our dynamic team and help shape the future of textiles.
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