Customer Support Representative

18 hours ago


Thoothukudi, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 26,000 - ₹ 36,000

Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused professional to provide exceptional support and enhance the overall customer experience.

The ideal candidate will be responsible for addressing customer inquiries and concerns, resolving issues in a timely and professional manner, and maintaining positive customer relationships.

  • Addressing customer inquiries and concerns via phone, email, or chat
  • Resolving customer complaints and issues in a timely and professional manner
  • Maintaining accurate records of customer interactions and feedback
Key Responsibilities:

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups. Additionally, they will possess strong analytical and decision-making skills, as well as a positive and patient attitude.

  • Excellent communication and interpersonal skills
  • Ability to problem-solve and multitask
  • Strong analytical and decision-making skills
Requirements:

The following qualifications are required:

  • High school diploma or equivalent required; degree in Business, Communications, or related field preferred
  • Experience in a customer service role is a plus
Why Choose Us?

Our company offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a collaborative and supportive work environment that allows our employees to thrive.

Benefits include:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment


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