Senior Academic Counselor

3 days ago

India beBeeAcademic Full time ₹ 7,50,000 - ₹ 15,00,000

Job Opportunity: Academic Guidance Expert

We are seeking an experienced and dynamic individual to join our team as a Senior Academic Counselor. This role is designed to guide prospective learners toward the right educational and career path.

This position requires a customer-focused, target-driven professional who can effectively engage with students or working professionals, understand their academic and career goals, and recommend suitable programs.

The Senior Academic Counselor plays a critical role in bridging the gap between a learner's goals and the programs we offer.

Key Responsibilities
  • Lead Conversion: Counsel potential learners through inbound and outbound calls, emails, and video consultations.
  • Understand Educational Needs: Understand learners' educational needs, career aspirations, and recommend appropriate courses or programs accordingly.
  • Target Achievement: Meet and exceed monthly sales targets and revenue goals by converting leads into enrollments through effective communication and rapport building.
  • Team Support: Guide and support junior counselors in handling difficult queries, managing objections, and improving conversions.
  • Follow-ups: Maintain regular follow-up with prospects through calls, emails, and WhatsApp to ensure engagement and timely enrollment decisions.
  • Crm Management: Maintain accurate and up-to-date records of all interactions and progress on the CRM platform.
  • Market Intelligence: Stay updated with program offerings, competitor programs, market trends, and learner expectations to provide relevant guidance.
  • Feedback Loop: Share insights and learner feedback with the marketing and product teams for improving offerings and communication strategies.
Requirements
  • A strong understanding of education and career development.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment.
  • Strong analytical and problem-solving skills.
  • Familiarity with CRM systems.
Benefits

This role offers a challenging and rewarding work environment, opportunities for growth and development, and a competitive compensation package.

Please note that this job description is not intended to be an exhaustive list of responsibilities.

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