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Operations Coordinator

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Job Summary

We are seeking a seasoned Delivery Manager to oversee the operations of our import and export departments. This is a leadership role that requires excellent organizational skills, effective communication, and strong problem-solving abilities.

The successful candidate will be responsible for ensuring timely and accurate operational processes, monitoring workflows, and managing resources to meet customer expectations. They will also supervise shift managers and their teams, review KPIs regularly, and ensure all team members meet quality, timelines, and communication standards.

To excel in this role, you will need to have a strong attention to detail, excellent customer service skills, and the ability to multitask effectively. You should also be able to identify areas of inefficiency or data integrity issues, build improvement plans, and propose automation and better controls.

Key responsibilities include:

  • Coordinating the operations of both imports and exports departments
  • Supervising shift managers and their teams
  • Reviewing KPIs regularly
  • Ensuring all team members meet quality, timelines, and communication standards
  • Identifying areas of inefficiency or data integrity issues and proposing solutions

This is a challenging role that requires highly motivated and results-driven individuals who can handle complex problems and work well under pressure. If you are a strategic thinker with excellent leadership skills, we would like to hear from you.

In return, you can expect a dynamic and supportive work environment that offers opportunities for growth and development. We offer competitive compensation and benefits packages to attract and retain top talent.