Digital Client Management Specialist

23 hours ago


Mumbai, Maharashtra, India beBeeSuccess Full time ₹ 80,00,000 - ₹ 1,20,00,000
Customer Success Manager Job Description

 

This position involves managing a portfolio of clients utilizing HubSpot's CRM, marketing, sales, and service tools.

The successful candidate will possess excellent client-facing skills and experience in delivering effective solutions to meet client objectives. Key responsibilities include serving as the primary contact for clients, developing strong long-term relationships, understanding client business objectives, guiding clients through onboarding, providing ongoing support and training, identifying opportunities for growth, monitoring client metrics, and collaborating with internal teams to resolve issues.

 

Requirements
  • Bachelor's degree in Marketing, Business, Communications, or a related field
  • Proven experience as a Customer Success Manager for international clients in the SaaS or digital marketing industry
  • In-depth knowledge of HubSpot's CRM, marketing, sales, and service tools
  • Strong understanding of digital marketing principles and practices
  • Excellent communication, interpersonal, and negotiation skills
  • Ability to manage multiple clients and projects simultaneously
  • Strong problem-solving skills and proactive approach to client management
  • HubSpot certifications are a plus

 

Working Hours

APAC shift (4 AM IST to 2 PM IST)



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