Global Team Operations Manager

1 day ago


Tiruchi, Tamil Nadu, India beBeeResource Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

About Us:

We are a global financial institution with a presence in over 40 markets.

Our history spans more than 360 years, and we have a network of around 120,000 employees worldwide.

We offer a wide range of services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

We aim to be the world's most trusted financial group through close collaboration among our operating companies.

MUFG Global Service Private Limited (MGS) is a 100% subsidiary of MUFG, with offices in Bengaluru and Mumbai.

MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions.

We are seeking a highly motivated and experienced Resource Manager to oversee MGS contractors who are part of the CIAM and SIEM & SOAR teams.

Job Description

The Resource Manager will be responsible for managing the day-to-day operations, ensuring that the offshore team meets performance standards, and aligning their work with the company's strategic goals.

  • Team Management: Oversee the offshore contractors, ensuring they are meeting their job responsibilities and performance standards.
  • Coordination: Facilitate communication and cross functional collaboration between offshore contractors and onshore teams.
  • Performance Monitoring: Regularly review and assess the performance of offshore contractors, providing feedback and implementing improvement plans as necessary.
  • Resource Allocation: Ensure that the offshore team is adequately staffed and that resources are allocated efficiently to meet project deadlines.
  • Vendor Management: Manage relationships with offshore vendors, ensuring that contracts are adhered to and that the quality of work meets MUFG's standards.
  • Reporting: Generate and present regular reports on the performance and progress of the offshore team to senior management.
  • Compliance: Ensure that all offshore operations comply with MUFG's policies and procedures, as well as relevant legal and regulatory requirements.
  • Training and Development: Identify training needs and opportunities for offshore contractors to enhance their skills and knowledge.
Required Skills and Qualifications
  • Experience: At least 7+ years of experience in technology project management, with a focus on managing offshore teams.
  • Technical Knowledge: Familiarity with CIAM and SIEM & SOAR technologies, including products such as Ping Identity, Okta, Transmit Security, and Splunk.
  • SIEM & SOAR – Elastic or Splunk or Cribl, Torq – either of them (3 yrs).
  • AI & ML.
  • Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a diverse team.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.
  • Education: Bachelor's in computer science, IT, or related field.
Benefits

This role offers a unique opportunity to develop your skills and experience in a fast-paced and dynamic environment.

You will have the chance to work with a talented team of professionals and contribute to the success of our organization.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Others

Please submit your application, including your resume and a cover letter, to [insert contact information].



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