Grievance Resolution Specialist

Job Title:Grievance Resolution SpecialistKey Responsibilities:Manage and resolve customer complaints within the prescribed turnaround time (TAT).Maintain a robust system to track, monitor, and close complaints.Communicate resolution outcomes to customers effectively and empathetically.E nsure adherence to regulatory guidelines on grievance redressal and...

Job Title: Conflict Resolution SpecialistThe primary objective of this role is to effectively manage and resolve customer complaints while maintaining a high level of transparency and compliance with regulatory guidelines.Main Responsibilities:Grievance Management:Acknowledge, investigate, and resolve customer complaints within the prescribed...

We are seeking an experienced Grievance Manager to join our team. As a Grievance Manager, you will play a crucial role in handling employee and stakeholder concerns with professionalism, discretion, and care.Key Responsibilities:Manage all formal grievances and complaints received by the organizationConduct impartial investigations through interviews, data...

Job description Position Overview:  The Grievance Officer is responsible for managing and resolving customer grievances efficiently and in compliance with regulatory guidelines, specifically for the lending business and loan service provider operations. This role involves ensuring customer satisfaction, maintaining transparency, and upholding the...

We're Hiring | Grievance Executive (1–2 Years Experience) Location: Koramangala, Bangalore Company: HYI.AI Apply at: prerana@hyi.ai About the Role: Are you passionate about fair workplace practices and conflict resolution? HYI.AI is seeking a proactive and empathetic Grievance Executive to handle employee and stakeholder concerns with professionalism,...

Job Summary:We are seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care. This role involves managing formal grievances and complaints, conducting impartial investigations, and mediating between parties to reach fair and timely resolutions.Key Responsibilities:Receive, log, and...

Customer Complaint Resolution SpecialistJob OverviewThe Customer Complaint Resolution Specialist plays a vital role in managing and resolving customer grievances efficiently and in compliance with regulatory guidelines. This role involves ensuring customer satisfaction, maintaining transparency, and upholding the organization's reputation by addressing...

Job OverviewThe role of a Grievance Officer involves handling customer complaints and resolving issues related to credit-bureau disputes, fraud complaints, and other grievances. This includes managing end-to-end grievance redressal across all channels, leading credit-bureau dispute resolution, and acting as the single point of contact for fraud...

Job Title: Conflict Resolution ManagerThis is a highly skilled position responsible for managing and resolving customer complaints and grievances.The successful candidate will be expected to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.Key Responsibilities:Drive end-to-end...

Debt Resolution SpecialistWe are seeking a highly skilled Debt Resolution Specialist to join our team. As a Debt Resolution Specialist, you will be responsible for handling inbound inquiries, educating potential clients about debt resolution services, and converting them into customers.The ideal candidate should have excellent communication skills, a strong...