Product Leadership Director

1 month ago

Bengaluru, Karnataka, India Sony Pictures Networks India Private Limited Full time
Product Leadership Director Job Description

We are seeking a Product Leadership Director to lead our subscription management vertical for digital business. This role will involve working closely with cross-functional teams to identify, understand, and meet user needs and address pain points.

About the Role

This is an exceptional opportunity for a seasoned product leader to drive product strategy on customer acquisition, including payments and conversions, subscription management upgrades/cross-sell, pricing, and packaging, as well as customer retention including churn management and win-backs.

Responsibilities
  • Develop and deliver on the product roadmap to increase subscription base and maximize consumer lifetime value (LTV) for subscribed users.
  • Drive the consumer side of subscription products for global markets.
  • Interface with design, engineering, business, and growth teams to drive desired outcomes.
  • Identify frictions impacting the customer lifecycle management (CLM).
  • Action insights from user feedback to drive product improvements.
  • Foster collaboration between business, marketing, product managers, engineering, product owners, UI/UX team, and UQA/AT.
  • Improve relationships with external payment partners globally.
  • Build and maintain product payment workflows with multiple payment stores for purchase and conversion.
  • Derive insights from data and use them for product improvements and iterations.
Requirements
  • Prior experience in payments eco-system and OTT is preferred.
  • Strong product sense with ability to envision technology solutions meeting market and user needs.
  • Excellent problem-solving and analytical skills combined with strong business and technical acumen.
  • Ability to prioritize among competing opportunities balancing consumer needs with business and product priorities.
  • Proven ability to grow organic traffic and identify opportunities around organic search.
  • Advanced analytical skills with SAAS tools and ability to understand consumer funnel and managing products on user engagement.
Why Join Us?

Sony Pictures Networks India Private Limited is home to some of India's leading entertainment channels and has ventured into the OTT space with Sony LIV. Our independent production venture Studio Next has made its mark with original content and IPs for TV and Digital Media. We strive to create an inclusive and equitable workplace where we celebrate diversity and have been recognized as one of the best companies to work for.

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