Technical Project Manager

2 days ago

Gulbarga, Karnataka, India beBeeCloud Full time ₹ 12,00,000 - ₹ 15,00,000
Cloud Operations Specialist

We are seeking a skilled Cloud Operations Specialist to join our team. As an expert in cloud-based project management tools, you will play a critical role in ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Collaborate with technical stakeholders to develop and implement requirements for cloud-based services.
  • Deliver service improvements without unnecessary investment by working smarter and leveraging existing cloud-native features.
  • Align technology solutions with operational areas to focus on practical delivery of solutions architecture.
  • Act as Subject Matter Expert for Atlassian Jira and Confluence Cloud and related integrations.
  • Provide ownership and regular updates of issues, supporting users with best practice advice until resolution.
  • Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems.
  • Proactively plan to assess new upcoming features on cloud and communicate to users where applicable.
  • Adhere to Security Policy surrounding platform standards and provide engineering solutions as directed.
  • Ensure operational requirements are matched in the delivery of services around standards and engineering.
  • Own and manage user access permissions per security guidelines.
Required Skills and Qualifications
  • Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimization by identifying and substituting unnecessary plugins with cloud-native features.
Benefits

This role offers the opportunity to work on cutting-edge cloud technologies and contribute to the growth and development of our team. If you have a passion for cloud operations and a strong background in project management, we encourage you to apply.

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